Your Questions, Answered

  • Privacy Policy

    Last Updated: 1/23/2026

    This Privacy Policy explains how That Concierge Girl (“we,” “us,” or “our”) collects, uses, and protects your personal information when you visit our website or use our concierge services. We are committed to maintaining your privacy, safeguarding your information, and being transparent about how your data is handled.

    1. Information We Collect

    We may collect the following types of information:

    Personal Information You Provide

    • Name

    • Email address

    • Phone number

    • Address or service location

    • Details you share when requesting services or completing our contact form

    Service‑Related Information

    • Preferences or instructions related to the services you request

    • Scheduling information

    • Notes necessary to provide personalized support

    Automatically Collected Information

    When you visit our website, we may automatically collect:

    • IP address

    • Browser type

    • Device information

    • Pages visited and time spent on the site

    This information helps us improve our website and user experience.

    2. How We Use Your Information

    We use your information to:

    • Provide and personalize concierge services

    • Communicate with you about appointments, updates, or inquiries

    • Send confirmations, reminders, or service‑related messages

    • Improve our website and service offerings

    • Maintain internal records and ensure quality service

    We do not sell or rent your personal information to third parties.

    3. How We Protect Your Information

    We take reasonable administrative, technical, and physical measures to protect your personal information from unauthorized access, disclosure, or misuse. While no system is completely secure, we are committed to safeguarding your data to the best of our ability.

    4. Sharing Your Information

    We may share your information only when necessary to:

    • Provide services you have requested

    • Comply with legal obligations

    • Work with trusted service providers who assist in operating our business (e.g., scheduling tools, website hosting)

    These providers are required to keep your information confidential.

    5. Cookies and Tracking Technologies

    Our website may use cookies or similar technologies to:

    • Improve site functionality

    • Analyze website traffic

    • Enhance your browsing experience

    You can adjust your browser settings to refuse cookies, though some features may not function properly.

    6. Your Choices and Rights

    You may:

    • Request access to the personal information we hold

    • Ask us to update or correct your information

    • Request deletion of your information, unless we are required to keep it for legal or operational reasons

    • Opt out of non‑essential communications

    To make a request, contact us at service@thatconciergegirl.com.

    7. Third‑Party Links

    Our website may contain links to third‑party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review their privacy policies.

    8. Children’s Privacy

    Our services and website are not intended for children under 13. We do not knowingly collect personal information from children.

    9. Updates to This Policy

    We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date.

    10. Contact Us

    If you have questions about this Privacy Policy or how your information is handled, please contact:

    That Concierge Girl

    Email: service@thatconciergegirl.com

    Phone: COMING SOON!

  • Terms & Conditions

    Last Updated: 1/23/2026

    Welcome to That Concierge Girl. By accessing our website or using our concierge services, you agree to the following Terms & Conditions. Please read them carefully. If you do not agree with any part of these terms, you should discontinue use of our website and services.

    1. Services Provided

    That Concierge Girl offers non‑medical concierge and lifestyle assistance services. All services are provided based on availability and may vary depending on location, scheduling, and client needs.

    We reserve the right to refuse any service request that is unsafe, unlawful, or outside the scope of our offerings.

    2. Client Responsibilities

    Clients agree to:

    • Provide accurate information necessary for service delivery

    • Maintain a safe environment for service providers

    • Communicate changes, cancellations, or special instructions in a timely manner

    Clients are responsible for any costs associated with errands, purchases, or third‑party services requested.

    3. Scheduling & Cancellations

    Appointments must be scheduled in advance. Cancellations or rescheduling requests should be made at least 24 hours before the scheduled service time. Late cancellations may be subject to a fee.

    4. Payments

    Payment terms will be discussed during the consultation and outlined in your service agreement. Payment is due at the time of service unless otherwise arranged.

    We reserve the right to update pricing at any time, with notice provided to active clients.

    5. Privacy & Confidentiality

    We respect your privacy. All personal information and details shared during service delivery are kept confidential in accordance with our Privacy Policy.

    6. Limitation of Liability

    That Concierge Girl is not liable for:

    • Losses resulting from inaccurate information provided by the client

    • Delays or service interruptions beyond our control

    • Damages caused by third‑party vendors or service providers

    Our liability is limited to the cost of the services rendered.

    7. Third‑Party Services

    At your request, we may coordinate with third‑party vendors (e.g., cleaners, repair services, delivery companies). We are not responsible for their performance, pricing, or outcomes.

    8. Website Use

    By using our website, you agree not to:

    • Engage in unlawful or harmful activities

    • Attempt to disrupt or compromise website functionality

    • Copy or misuse content without permission

    All website content is the property of That Concierge Girl.

    9. Changes to Terms

    We may update these Terms & Conditions at any time. Updates will be posted on this page with a revised “Last Updated” date.

    10. Contact Information

    For questions about these Terms & Conditions, contact us at: Email: service@thatconciergegirl.com Phone: COMING SOON!

    Disclaimer

    Last Updated: 1/23/2026

    The information provided on this website and through our services is for general purposes only.

    1. Non‑Medical Services

    That Concierge Girl provides non‑medical concierge and lifestyle assistance. We do not offer medical, nursing, or healthcare services. Nothing on this website should be interpreted as medical advice, diagnosis, or treatment.

    2. No Guarantees

    While we strive to provide reliable, high‑quality support, we cannot guarantee:

    • Availability of specific services

    • Outcomes of third‑party vendors

    • That all information on the website is error‑free or up‑to‑date

    Use of our services is at your own discretion.

    3. External Links

    Our website may contain links to third‑party websites. We are not responsible for the content, accuracy, or privacy practices of those external sites.

    4. Personal Responsibility

    By using our services, you acknowledge that:

    • You are responsible for decisions made based on information we provide

    • You understand our services are supportive, not advisory

    • You will seek professional guidance (legal, medical, financial) when appropriate

    5. Limitation of Liability

    That Concierge Girl is not liable for any damages arising from:

    • Use of our website

    • Reliance on information provided

    • Actions taken by third‑party vendors

    • Events outside our control