Your Questions, Answered
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Privacy Policy
Last Updated: 1/23/2026
This Privacy Policy explains how That Concierge Girl (“we,” “us,” or “our”) collects, uses, and protects your personal information when you visit our website or use our concierge services. We are committed to maintaining your privacy, safeguarding your information, and being transparent about how your data is handled.
1. Information We Collect
We may collect the following types of information:
Personal Information You Provide
Name
Email address
Phone number
Address or service location
Details you share when requesting services or completing our contact form
Service‑Related Information
Preferences or instructions related to the services you request
Scheduling information
Notes necessary to provide personalized support
Automatically Collected Information
When you visit our website, we may automatically collect:
IP address
Browser type
Device information
Pages visited and time spent on the site
This information helps us improve our website and user experience.
2. How We Use Your Information
We use your information to:
Provide and personalize concierge services
Communicate with you about appointments, updates, or inquiries
Send confirmations, reminders, or service‑related messages
Improve our website and service offerings
Maintain internal records and ensure quality service
We do not sell or rent your personal information to third parties.
3. How We Protect Your Information
We take reasonable administrative, technical, and physical measures to protect your personal information from unauthorized access, disclosure, or misuse. While no system is completely secure, we are committed to safeguarding your data to the best of our ability.
4. Sharing Your Information
We may share your information only when necessary to:
Provide services you have requested
Comply with legal obligations
Work with trusted service providers who assist in operating our business (e.g., scheduling tools, website hosting)
These providers are required to keep your information confidential.
5. Cookies and Tracking Technologies
Our website may use cookies or similar technologies to:
Improve site functionality
Analyze website traffic
Enhance your browsing experience
You can adjust your browser settings to refuse cookies, though some features may not function properly.
6. Your Choices and Rights
You may:
Request access to the personal information we hold
Ask us to update or correct your information
Request deletion of your information, unless we are required to keep it for legal or operational reasons
Opt out of non‑essential communications
To make a request, contact us at service@thatconciergegirl.com.
7. Third‑Party Links
Our website may contain links to third‑party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review their privacy policies.
8. Children’s Privacy
Our services and website are not intended for children under 13. We do not knowingly collect personal information from children.
9. Updates to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date.
10. Contact Us
If you have questions about this Privacy Policy or how your information is handled, please contact:
That Concierge Girl
Email: service@thatconciergegirl.com
Phone: COMING SOON!
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Terms & Conditions
Last Updated: 1/23/2026
Welcome to That Concierge Girl. By accessing our website or using our concierge services, you agree to the following Terms & Conditions. Please read them carefully. If you do not agree with any part of these terms, you should discontinue use of our website and services.
1. Services Provided
That Concierge Girl offers non‑medical concierge and lifestyle assistance services. All services are provided based on availability and may vary depending on location, scheduling, and client needs.
We reserve the right to refuse any service request that is unsafe, unlawful, or outside the scope of our offerings.
2. Client Responsibilities
Clients agree to:
Provide accurate information necessary for service delivery
Maintain a safe environment for service providers
Communicate changes, cancellations, or special instructions in a timely manner
Clients are responsible for any costs associated with errands, purchases, or third‑party services requested.
3. Scheduling & Cancellations
Appointments must be scheduled in advance. Cancellations or rescheduling requests should be made at least 24 hours before the scheduled service time. Late cancellations may be subject to a fee.
4. Payments
Payment terms will be discussed during the consultation and outlined in your service agreement. Payment is due at the time of service unless otherwise arranged.
We reserve the right to update pricing at any time, with notice provided to active clients.
5. Privacy & Confidentiality
We respect your privacy. All personal information and details shared during service delivery are kept confidential in accordance with our Privacy Policy.
6. Limitation of Liability
That Concierge Girl is not liable for:
Losses resulting from inaccurate information provided by the client
Delays or service interruptions beyond our control
Damages caused by third‑party vendors or service providers
Our liability is limited to the cost of the services rendered.
7. Third‑Party Services
At your request, we may coordinate with third‑party vendors (e.g., cleaners, repair services, delivery companies). We are not responsible for their performance, pricing, or outcomes.
8. Website Use
By using our website, you agree not to:
Engage in unlawful or harmful activities
Attempt to disrupt or compromise website functionality
Copy or misuse content without permission
All website content is the property of That Concierge Girl.
9. Changes to Terms
We may update these Terms & Conditions at any time. Updates will be posted on this page with a revised “Last Updated” date.
10. Contact Information
For questions about these Terms & Conditions, contact us at: Email: service@thatconciergegirl.com Phone: COMING SOON!
Disclaimer
Last Updated: 1/23/2026
The information provided on this website and through our services is for general purposes only.
1. Non‑Medical Services
That Concierge Girl provides non‑medical concierge and lifestyle assistance. We do not offer medical, nursing, or healthcare services. Nothing on this website should be interpreted as medical advice, diagnosis, or treatment.
2. No Guarantees
While we strive to provide reliable, high‑quality support, we cannot guarantee:
Availability of specific services
Outcomes of third‑party vendors
That all information on the website is error‑free or up‑to‑date
Use of our services is at your own discretion.
3. External Links
Our website may contain links to third‑party websites. We are not responsible for the content, accuracy, or privacy practices of those external sites.
4. Personal Responsibility
By using our services, you acknowledge that:
You are responsible for decisions made based on information we provide
You understand our services are supportive, not advisory
You will seek professional guidance (legal, medical, financial) when appropriate
5. Limitation of Liability
That Concierge Girl is not liable for any damages arising from:
Use of our website
Reliance on information provided
Actions taken by third‑party vendors
Events outside our control
